Patient Care Rep- Key Whitman Eye Center, Rockwall

Now Hiring: Key Whitman Eye Center- Rockwall
Job Title:
Patient Care Representative
Position Summary:
The Patient Care Representative manages the day-to-day front desk operations to ensure quality patient care, uphold and promote the company’s business processes and values relating to innovative and superior eye care.
Essential Duties and Responsibilities:
The essential functions include, but are not limited to the following:
Greets patients as they arrive at the office in a friendly and professional manner
Collects and verifies patient data for accuracy and completeness
Creates and sustains a highly accountable and inspired work environment where employees deliver exceptional customer service and patient care
Checks patients in and out and schedules any needed appointments
Directs patients, vendors, visitors, customers and the general public as appropriate
Maintains accurate documentation in the patients EMR
Faxes and requests faxes of patient chart notes from satellite offices
Monitors patient flow and tracks patient wait times efficiently
Opens daily patient accounting controls, posts charges and closes controls
Schedules future appointments in adherence to policies and procedures
Maintain waiting room environment, appearance and patient comfort
Perform other duties as assigned by supervisor
Minimum Qualifications (Knowledge, Skills, and Abilities):
High School diploma or GED
1-3 years of Healthcare reception related experience
Excellent verbal and written communication skills
Ability to work both independently and as a team player
Ability to work in a fast paced environment
Attention to detail and time management
CPR desired, but not preferred
HIPAA knowledge and compliance

Benefits:

Comprehensive health, dental, and vision insurance
Health Savings Account with an employer contribution
Life Insurance
PTO
401(k) retirement plan with a company match
And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.