Production Associate

DescriptionProduction Associate | Hanover, PA | Full Time

Print-O-Stat is seeking a reliable and detail-oriented Production Associate to join our team. This is a hybrid role combining hands-on production work with administrative, front desk, and customer service responsibilities.

The Production Associate will support daily production operations while assisting customers and providing general branch support. The ideal candidate is organized, dependable, comfortable working in a fast-paced environment, and willing to learn new processes and equipment.

What You'll Do:

Support daily production activities and assist with completing customer orders accurately and efficiently
Prepare, organize, and process materials for production, including printing and scanning as needed
Assist with general production tasks and equipment, with training provided
Review customer requests and orders to ensure accuracy and completeness
Welcome visitors, assist walk-in customers, and answer incoming calls
Provide responsive and courteous customer service, including troubleshooting and resolving customer needs
Process print-related requests and perform general administrative duties, including filing, mail distribution, and data entry
Maintain office supplies, production areas, and general work areas in an organized manner
Deliver completed orders to clients as needed
Perform other related duties as assigned

QualificationsWhat We're Looking For:

High School Diploma or GED required
Minimum of two years of experience in production, print, office administration, customer service, or a related field
Previous production or hands-on work experience preferred
Strong customer service and communication skills
Excellent attention to detail, organization, and time management
Ability to multitask and prioritize in a fast-paced environment
Ability to work independently and as part of a team
Valid driver's license
Ability to lift and carry up to 55 pounds
Prior print room or print production experience is a plus

Why Join Us:

Hands-on opportunity to develop production and operational skills
On-the-job training and opportunities to learn new processes
Supportive, team-oriented work environment
Opportunities for growth and advancement
Competitive compensation and benefits package

Physical Requirements:

Ability to stand, walk, and work throughout production and office areas
Ability to sit and work at a computer as needed
Ability to lift and carry up to 55 pounds
Ability to make local deliveries as needed