Student Relations Technician

DescriptionFLEX HIGH SCHOOL MICHIGAN

Full Time, Monday - Friday, 40 hours per week

Compensation: Competitive compensation package starting from $15.45/hour

Do you have a passion to work one-on-one with students and help them soar? At FLEX High, we focus on providing a SAFE educational environment, so that you may focus on your goal of obtaining a high school diploma. Our students love the quiet, one-on-one attention they receive from their teacher mentors. Remember the person who made a difference in your life? Now it’s your turn.

The Flex High Advantage

Our personalized learning model is what makes Flex High School unique. Our students are at the center of our mission, which means that staff is unified and priorities are set to reach the best outcome for all students.

Come learn more about us at <https://flexhighmichigan.org/>

How You Will Make an Impact:

The Student Relations Technician creates and maintains files related to the management of student records, data input, reconciliation, correspondence and public contact. This position will communicate with students and/or parents in appropriate areas of student information, progress, or concerns. This position performs a variety of complex and specialized activities related to student records and all compliance issues related to Full Time Equivalent Pupil Attendance (FTE) and State educational mandates.

RESPONSIBILITIES/DUTIES: This list is illustrative only and is not intended to be a comprehensive list of tasks performed by this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Front Office/Student Enrollment:

Schedule orientation for incoming students
Comply with expulsion, English Language Learner and Special Education Program, reenrollment and reinstatement enrollment protocols
Ensure all required student enrollment paperwork is complete and correct
Accurately input student information into the Student Information database system including immunizations, enrollment dates, school track, and supervising teacher
Properly issue and track student work permits
Provide quality customer service
Answer all incoming telephone calls and handle them in the appropriate manner.
File documents in student folders

Compliance Program:

FTE pupil attendance tracking and recording of work samples for accuracy
Audit student work samples as well as all documents that require mandatory compliance (Master Agreement, WSR, Daily Learning Log, Synopsis, Report Cards, etc.)
Check report cards for completeness and accuracy before going to the registrar
File student homework away
Conduct Orientations for new students
Assist teachers with problem-solving issues with student records compliance
Create and maintain compliance and FTE pupil attendance checklists
Verify and confirm FTE pupil attendance in the Student Information database system with form and tracking number
Submit compliance error reports to management
Administrative duties, responsibilities, and activities may be assigned or changed from time to time
Adherence to attendance policies

QualificationsMinimum Qualifications

High School Diploma or General Education Diploma
2 years of related business duties
Good record-keeping techniques
Planning and organizational skills
Good oral and written communication proficiency
Ability to work independently with minimal direction
Able to meet schedules and timelines
Ability to prepare general, statistical and special reports
Detail oriented individual that is systemic in their approach to all assigned tasks

Physical Requirements

Mental Demands: ability to process a large amount of data and requests
Finger Dexterity: using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together
Talking: especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly
Average Hearing: able to hear average or normal conversations and receive ordinary information
Average Visual Abilities: ordinary acuity necessary to prepare or inspect documents or operate machinery
Physical Strength: sedentary work. Sitting most of the time, and occasionally exerts up to 10 lbs. of force (almost all office jobs)
Frequent multi-tasking, changing of task priorities, repetitious exacting work required
Working in a noisy, distracting environment with frequent deadline pressures