SUPERVISOR

Description
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Come Work for Huntleigh USA!

Now Hiring: Supervisor

Washington Dulles International Airport (IAD)

Position Details

Position: Supervisor
Location: Washington Dulles International Airport (IAD)
Employment Type: Full-Time
Pay Rate: $20.13 per hour
Schedule: Varying shifts based on operational needs
Availability Required: Must be flexible and available to work days, evenings, weekends, and holidays as needed

Huntleigh USA is seeking a professional, dependable, and motivated Supervisor to join our team at Washington Dulles International Airport (IAD). This leadership role is responsible for supporting daily operations, ensuring exceptional customer service, maintaining compliance standards, and leading a team in a fast-paced airport environment.

If you are a strong communicator with supervisory experience and a passion for operational excellence, we encourage you to apply.

Why Join Huntleigh USA?

At Huntleigh USA, we are committed to providing exceptional service while creating opportunities for professional growth and advancement. Join a team that values integrity, teamwork, accountability, and customer service excellence.

Become part of an organization dedicated to delivering outstanding airport support services and creating a positive travel experience for passengers every day.

Essential Duties and Responsibilities

As a Supervisor, you will play a key role in ensuring efficient daily operations and outstanding passenger service. Responsibilities include:

Supervise and support daily airport operations, including passenger assistance and wheelchair services
Lead, train, coach, and motivate employees to deliver exceptional customer service
Monitor staffing levels and scheduling to meet operational requirements
Ensure accurate and timely completion of payroll, attendance, and personnel documentation
Communicate effectively with airline representatives, airport authorities, customers, and team members
Ensure compliance with company policies, airline requirements, airport regulations, and safety standards
Investigate and report operational issues, incidents, and customer concerns
Assist with employee performance management and disciplinary processes when necessary
Support operational goals while maintaining a safe, efficient, and professional work environment
Perform other duties as assigned by management

Qualifications

Education

High School Diploma or GED required
College coursework or degree preferred

Experience

Minimum of two (2) years of supervisory, customer service, aviation, transportation, or related operational experience preferred

Skills and Abilities

Strong leadership and interpersonal skills
Excellent verbal and written communication abilities
Ability to multitask and prioritize effectively in a fast-paced environment
Strong problem-solving and conflict-resolution skills
Proficiency in Microsoft Office, including Outlook, Word, and Excel
Ability to work independently and as part of a team

Requirements

Must successfully pass a background check and drug screening
Must be authorized to work in the United States
Must be able to obtain and maintain all required airport security credentials and badges
Must maintain a professional appearance and demeanor at all times
Must be able to work a flexible schedule, including weekends and holidays

Physical Requirements

Ability to stand and walk for extended periods
Ability to work indoors and outdoors in varying weather conditions
Ability to bend, stoop, reach, and perform repetitive motions
Ability to lift, push, pull, and carry up to 75 pounds with or without reasonable accommodation
Ability to work in a busy airport environment while maintaining attention to detail and safety awareness

Apply Today!

Start your leadership career with Huntleigh USA and help deliver exceptional passenger service at Washington Dulles International Airport (IAD). We look forward to welcoming dedicated professionals who are committed to excellence, teamwork, and customer service.
QualificationsQUALIFICATIONS:

College degree preferred or relevant aviation operations (or related aviation security, military or other

applicable client services) experience of at least two to five years, or equivalent combination of education and
experience

Excellent broad set of management skills (operations, finance, human resources, administration, and, as

applicable, technology) with the ability to work independently as a leader in a fast-paced and often fastchanging environment and industry

Prefer at least a working knowledge and skill set of a variety of computer software applications in word

processing and spreadsheets including but not limited to Word, Excel, and Microsoft Outlook

Must be able to successfully ensure continual attention to wide range of details, establish and work priorities,

and meet all deadlines within the scope of the position