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Senior Consultant (Professional Services, AI Services)

Egnyte · United States

RemoteImported listingfull-time13 days ago

About The Role

Join Egnyte's Global Technology Solutions team as a Senior Consultant in Professional Services - AI Services. In this fast-paced role, you will build custom solutions and agents that integrate with customer data and workflows, as well as internal and external AI models. You will engage directly with customers, stay current with the evolving AI landscape, collaborate with various teams, and establish best practices for the AI Technical practice. The ideal candidate has a strong technical background, experience with AI technologies, and excellent communication skills.

  • Engager directement avec les clients lors des revues d'architecture préventes et tout au long du cycle d'engagement pour comprendre les exigences et façonner les conceptions de solutions.
  • Collaborer avec les équipes de vente, de produit et de réussite client d'Egnyte pour identifier les opportunités d'expansion, fournir une expertise technique et garantir la réalisation de la valeur client.
  • Établir et documenter les meilleures pratiques, les cadres de livraison et les modèles de solution réutilisables pour la pratique technique de l'IA.
  • The ideal candidate is a hands-on technical consultant and strong communicator, who can quickly understand customer use cases and deliver meaningful business value through AI-centric solutions
  • Bachelor’s degree in Computer Science, Engineering, or a related technical field
  • Experience with Cloud platforms (AWS, Azure, or Google Cloud) and modern SaaS integration patterns; cloud certifications are a plus
  • 3+ years of hands-on experience with state-of-the-art AI technologies, including large language models, agentic AI frameworks, and prompt engineering methodologies
  • Record of consistently meeting delivery objectives and expanding customer relationships at high-growth technology companies
  • Demonstrated experience engaging large enterprise customers as well as mid-market and SMB accounts; industry experience in AEC, Life Sciences/Biotech, or FinTech is a plus
  • Demonstrated experience with MCP (Model Context Protocol) integrations and agentic AI architectures; ability to advise customers and build working solutions in this space
  • 7+ years of overall experience, with at least 3 years in a customer-facing Technology Consulting or Professional Services role
  • Excellent communicator with the ability to translate complex technical concepts for business stakeholders and to build trust with senior customer decision-makers
  • Strong understanding of data privacy, security, and governance considerations as they apply to AI and custom development solutions in enterprise environments

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