AI Deployment Specialist (Beneficial Deployments)

Join Anthropic as an AI Deployment Specialist on the Beneficial Deployments team. In this role, you will guide customers from contract signature to production deployment, ensuring they achieve tangible impact with our AI products. You will be responsible for technical deployment, enablement, and program design, and will work closely with customer IT teams and leadership. This is a high-leverage role where you will pioneer scalable activation methodologies and drive organizational transformation.

• Guiding customers from contract signature to production deployment across Claude for Enterprise, Claude Code, and API products.
• Designing frameworks and repeatable processes that can be deployed consistently across diverse customer environments, and shaping them into programs that reach customers.
• Driving organizational transformation by developing change management strategies, rollout plans, and Train-the-Trainer programs that build internal AI champions and catalyze adoption across customer organizations.

• Data-driven and metrics-oriented. Experience setting and tracking success metrics from day one, using data to optimize approaches, and demonstrating impact to diverse stakeholders
• Experience advising CISOs, CTOs, or IT leadership on enterprise governance and setup for a SaaS or AI platform, with an informed point of view on org topology, access models, RBAC, and OAuth
• Working knowledge of security and compliance frameworks (SOC 2, ISO 27001, HIPAA, GDPR) sufficient to anticipate what a customer's security review will ask, and to know when to bring in our AI Security Specialist
• Comfort building in ambiguity. This is a new role on the team, and what you build becomes the template. You'll thrive creating structure where none exists, adapting quickly as the business evolves, and learning continuously
• Experience serving nonprofits or mission-driven organizations. You've worked with (or inside) them and you understand how they differ from commercial enterprises
• Hands-on, sustained ownership of enterprise identity integration work. SAML, OIDC, SCIM v2, and JIT provisioning across at least two major identity providers (Okta, Entra ID, Ping, Google Workspace). You can debug a broken SAML assertion or a misconfigured SCIM attribute map without escalating, and you know when a Support handoff is the right call
• You've designed, shipped, and measured programs that serve many customers at once: onboarding cohorts, enablement series, admin academies, lifecycle or engagement motions. You naturally ask "how might we scale this?", turn 1:1 moments into 1:many programs, and instrument what you build so you know what's working
• Organizational change and enablement experience including developing rollout strategies, navigating stakeholder resistance, building internal champions, and designing programs that drive adoption at scale
• 5+ years in customer-facing technical roles such as implementation management, technical account management, technical onboarding, solutions consulting, or customer success, with a track record of running multiple concurrent enterprise deployments with documented handoffs
• Hands-on fluency with AI in your own workflow. You've prototyped, generated content, analyzed accounts, or replaced internal processes with LLMs, and you can talk concretely about what worked, what didn't, and what's next. You don't wait for AI tooling to arrive; you build it
• Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience
• We encourage you to apply even if you do not believe you meet every single qualification
• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience