Labour AI Specialist

Join Sona, a rapidly growing AI-driven company focused on optimizing labor management in frontline sectors. As a Labour AI Specialist, you will work directly with customers to implement and adapt Sona's forecasting and scheduling tools to their specific business needs. You will build trust with site managers, present the impact and ROI of your work to customer executives, and act as the subject matter expert for labor optimization in sales conversations. This role requires an operational background in hospitality, retail, or a similar industry, and offers a competitive salary, hybrid working, and a comprehensive benefits package.

• Derive labour rules from real trading data using Sona's tooling and your own operational knowledge.
• Spend time on site with customer teams, learning practical realities like stock deliveries and close-down procedures.
• Build trust with site managers so workload models actually get followed.