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DR Retention/Sales

Support Services Group · Santiago, DO

On-siteImported listingfull-timeabout 2 months ago

About The Role

Join Our Talent Network for Sales & Retention Roles
Are you persuasive, proactive, and great at convincing others? Whether you’ve worked in
ventas en tienda
,
telemercadeo
,
retención
, or
call centers
, we want to hear from you.
We’re building a
talent pool
for upcoming roles focused on
sales
and
customer retention
. If you’ve helped clients make decisions, prevented cancellations, or reached goals in a high-paced environment, this could be your next opportunity.
What You’ll Do
As a
Sales & Retention Representative
, you may:
Handle
inbound
or
outbound calls
to support current or former customers
Prevent cancellations by offering solutions, benefits, or promotions
Recommend products, upgrades, or services based on customer needs
Explain features, pricing, billing, and contract terms clearly
Meet and exceed
sales quotas
,
retention targets
, and
call handling goals
Log interactions in a
CRM platform
with detailed notes
Use active listening and objection handling to turn negative situations into positive ones
Collaborate with team members and supervisors to improve performance
Who We’re Looking For
We value
real-world experience
— whether you’ve sold in person or over the phone. Ideal candidates include:
People with experience in
ventas
,
retención
,
telemercadeo
, or
servicio al cliente
Former
vendedores en tienda
,
promotoras
,
asistentes de ventas
,
agentes de call center
Candidates who’ve worked at companies like
Teleperformance
,
Synergies
,
UNO
,
CCD
,
VoiceTeam
,
SSG
, or similar
Strong communicators who are confident in
English
, both spoken and written
Goal-driven individuals who enjoy dynamic work environments
Skills That Set You Apart
Persuasive communication
and
sales techniques
Handling
objections
,
closing deals
, and managing
difficult conversations
Strong
typing
and
multitasking
ability
Comfortable using
Microsoft Office
and
CRM tools
(e.g., Salesforce, Zendesk, Five9)
Focused, reliable, and motivated to meet daily goals
Able to follow
scripts
while sounding natural and confident
Bonus If You Have
Worked in
retention campaigns
,
cross-selling
, or
commission-based roles
Experience resolving
billing issues
,
cancellation requests
, or
service dissatisfaction
Been part of a
sales floor
,
storefront
, or
customer loyalty program
Actively contributed to a team's performance and attended training sessions
Your Experience Matters
Whether you were a
vendedor
,
representante
,
agente
, or
promotora
— your experience in connecting with customers and driving results matters. We’re not looking for perfect resumes — we’re looking for people who can get results and help clients stay.
Apply to join our talent pool and be the first in line for new opportunities.

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