Cyber IAM Managed Service - Ping ID/Federate AM

§We are seeking an experienced Assistant Manager with a strong background in Identity and Access Management and at least 6+ years of professional experience with Ping ID/Ping Federate. The ideal candidate will have a proven ability to manage projects, lead teams, and deliver strategic IAM solutions that align with business objectives

The ideal candidate will

• §Oversee the design, implementation, and management of Microsoft Entra ID solutions, including identity federation, single sign-on (SSO), and multi-factor authentication (MFA).
• §Lead project planning and execution, ensuring timely delivery and quality of IAM solutions.
• §Perform Single Sign-On (SSO) Federation, Multifactor Authentication (MFA), SSO API Management and Privileged Account MFA using Ping ID/ Ping Federate

Technical Skills Required

•6-8 years of IAM experience with at least 5+ years supporting Ping technologies.

•Strong hands-on experience with

• •PingFederate
• •PingID
• •SSO Federation
• •MFA
• •Identity Federation
• •Authentication Policies

Key Responsibilities

Ping Identity Platform Operations

•Provide L3 support for PingID and PingFederate production environments.

•Manage and troubleshoot

• •Single Sign-On (SSO)
• •Multi-Factor Authentication (MFA)
• •Federation Services
• •OAuth 2.0
• •OpenID Connect (OIDC)
• •SAML 2.0 integrations
• •Support IdP/SP connection setup, maintenance, and troubleshooting.
• •Manage authentication policies, adapters, selectors, token flows, and federation integrations.

Incident, Problem & Change Management

• •Lead troubleshooting of complex authentication, federation, MFA, and access-related incidents.
• •Participate in major incident bridges and drive service restoration activities.

Platform Administration & Monitoring

•Monitor health of

• •PingFederate
• •PingDirectory
• •Authentication services
• •SSO/MFA infrastructure
• •System jobs and integrations
• •Troubleshoot failures in inbound and downstream integrations.
• •Support disaster recovery testing, backup validation, and service restoration activities.

Mandatory Certification Required

•Ping Identity Certified Expert or PingFederate Certification are highly desirable