Personal Assistant to the Head of Department

Join the Financial Conduct Authority (FCA) as a Personal Assistant to the Head of Department in the Authorisations Division. In this role, you will provide dedicated support to the HoD, manage their diary, coordinate meeting papers, and act as a point of contact for senior management and external stakeholders. You will also be responsible for investigating issues, resolving queries, and coordinating departmental communications. The position offers a hybrid working model, private healthcare, a non-contributory pension, life assurance, and income protection.

• Providing a dedicated and professional service to the Head of Department, including managing emails, diary, and meeting papers.
• Acting as a point of contact for the Head of Department, liaising with senior management and external stakeholders.
• Coordinating departmental communications and any other ad hoc papers or presentations.

• Experience working in a Personal Assistant capacity with well-developed organisational skills
• Experience using Microsoft Outlook, OneNote, Excel, Word and PowerPoint
• Experience of establishing and maintaining effective relationships with senior stakeholders
• Collaborative worker with the ability to work on own initiative
• Committed to improving processes and sharing good practice
• Ability to work effectively with a range of internal and external stakeholders
• Ability to work professionally in demanding situations with tight deadlines and to balance competing priorities
• Ability to make timely decisions based on relevant analysis in absence of the HoD where appropriate
• Ability to work on own initiative and manage time effectively
• The role requires you to have access to sensitive and confidential information. Maintaining security and confidentiality of information is of paramount importance in this role