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Revenue Operations Manager
OpenUp · Amsterdam, Netherlands
About The Role
Join OpenUp as a Revenue Operations Manager, where you will own the systems and processes that drive our commercial team. This hands-on role requires a deep understanding of revenue operations and a passion for building practical solutions. You will work closely with the Commercial Leadership Team, AEs, BDRs, Customer Success, and Finance. Your responsibilities will include maintaining data quality, reporting, forecasting, and building AI tools to streamline processes. Success will be measured by pipeline hygiene, forecast accuracy, and the impact of new tools on revenue growth.
- Ownership of the systems and processes that the commercial team relies on, including CRM, data, forecasts, and reporting.
- Building and improving bespoke tools using HubSpot, Apollo, and LLM APIs to reduce manual work for Sales, Customer Success, and Marketing.
- Ensuring data quality, reporting, forecasting, and quarter-end processes are reliable, and launching and documenting new tools that have a measurable impact.
- You document what you build and take responsibility for maintaining it
- You have built at least one working tool or workflow using an LLM API that other people rely on. You use Claude Code, Codex or Cursor to build, and know when outputs need a human check
- You understand SaaS metrics, including pipeline coverage, win rate, cycle length, NRR and forecast accuracy
- You have run enrichment and outbound tooling (Apollo, FullEnrich, Lusha or similar) and know what clean, compliant prospect data looks like
- Fluent English. German or Dutch is a plus but not required
- 4 - 7 years in Revenue Operations, Sales Operations or GTM engineering at a B2B SaaS company, working closely with AEs, BDRs and CS
- You prioritise requests from Sales and CS alongside longer-term projects, and explain what can be done now and what needs to wait
- You have spent the majority of your professional career as an expert on HubSpot (ideal) or another state-of-the-art CRM (such as Salesforce). You have designed objects, lifecycle stages, workflows, reporting and integrations yourself, and you have worked with the respective CRM’s API
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