
Office Secretary -Family Medicine Suite 200
Meritus Health · Hagerstown, MD, United States
About The Role
Monday- Friday, 7:30am-6:00pm, Varies
Are you organized, detail-oriented, and passionate about delivering exceptional patient service? We’re looking for a dedicated
Office Secretary
to support our fast-paced medical offices with outstanding clerical and administrative expertise.
What You’ll Do:
Greet and assist patients and clients both in person and over the phone
Schedule appointments and verify insurance information accurately
Maintain patient demographics and update records in the system
Address patient questions or refer them to appropriate personnel when needed
Keep patients informed about scheduling delays or changes
Maintain confidentiality and compliance with all healthcare regulations
Keep the medical office neat and well-organized, and assist with tasks like scanning, sorting mail, and preparing forms
Qualifications:
Education:
High school diploma or equivalent required
Experience:
Previous experience in a medical office setting and computer use preferred
Skills:
Strong communication and customer service skills
Ability to prioritize and multitask in a busy environment
Proficiency in maintaining confidential patient information
Basic office equipment and computer literacy
You’ll Thrive Here If You:
Enjoy helping patients and keeping busy throughout the day
Are comfortable working with electronic health records and scheduling systems
Take pride in creating an organized, welcoming office environment
Can adapt quickly to changing priorities and urgent requests
Caring for our Team
We are committed to supporting the well-being and professional development of our team members through a comprehensive benefits package, which includes:
Health, Dental, and Vision Insurance
Coverage begins on the
first of the month following your hire date
.
Life Insurance & Disability Coverage
Includes
company-paid life insurance
, as well as
short- and long-term disability
benefits to provide peace of mind.
Paid Time Off (PTO)
A
generous PTO program
designed to help you recharge and maintain a healthy work-life balance.
401(k) Retirement Plan
Benefit from a
robust company match
to support your long-term financial goals.
Education Assistance & Tuition Reimbursement
Support for your
continued learning and career growth
.
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
Options to
save pre-tax dollars
for eligible healthcare and dependent care expenses.
Shift Differential Pay
Team members working
evening, night, or weekend shifts
may be eligible for
additional pay
.
Happy to Help
At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.
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