Academic Counsellor - Thane/Sanpada

About the Role:

We are looking for a proactive and result-driven Academic Counsellor who will manage both walk-in (offline) and online student inquiries. The role involves counselling students and parents visiting the center, as well as handling leads via calls and other channels to drive admissions.

Key Responsibilities:

• Counsel walk-in students and parents at the center regarding courses, programs, and career paths
• Convert walk-in inquiries into admissions through effective counselling and relationship building
• Handle online leads through calls, follow-ups, and cold calling
• Guide prospective students and address their queries to drive conversions
• Maintain regular follow-ups with leads to ensure closure
• Update and manage lead data in CRM systems
• Achieve daily/weekly/monthly admission targets
• Coordinate with internal teams for smooth admission processes

Requirements:

• Minimum 1 year of experience in student counselling/admissions or similar role
• Strong communication and interpersonal skills
• Experience in face-to-face counselling is highly preferred
• Comfortable with cold calling and handling online leads
• Target-oriented with a strong ability to convert leads
• Knowledge of CRM tools is an added advantage

What We Offer:

• Opportunity to work with a fast-growing EdTech organization
• Performance-driven and supportive work environment
• Competitive salary with incentives