Spare Parts Management and RMA/RTV | VADODARA CC

Job Title: Spare Parts Management and RMA/RTV Location: Vadodara Grade - P2 Key Responsibilities: 1. Manage spare parts inventory across depots, including stock levels, GIT, and part wise demand analysis. 2. Manage RMA/RTV processes end to end, including Oracle sales orders and closures with vendors and factories. 3. Raise Purchase Requisitions for ASF and spares procurement, coordinating with vendors and factories for timely supply. 4. Create and manage Return and Scrap Sales Orders in Oracle for various business divisions. 5. Own spare parts master data, including SKU creation, location creation, and norm creation/amendments. 6. Manage ASF and transfer price lists, coordinating with costing, procurement, and vendor teams on pricing. 7. Handle NFA and approval processes for spares related costs, coordinating with the costing team. 8. Drive the CRM Inventory module rollout, including vendor/IT coordination, process mapping, UAT, and field training. 9. Own inventory data accuracy in the CRM post go live, and prepare key MIS reports (stock, GIT, pendency, cancellations). 10. Coordinate across Service, Factory, Procurement, Accounts, and Logistics teams to resolve spare availability and RTV issues. Given point 8 above, prior hands-on CRM experience (implementation, configuration, or super user level) is a must have, along with a spares/inventory background