Manager - Database Management

Manager, Database Management JOB INFORMATION Job Title Name: Manager, Database Management JOB PURPOSE What makes ITG unique as a technology company is that our solutions ultimately impact the care of patients. Although our skills are needed in a number of industries, we in ITG apply them specifically to the noble cause of healthcare. We are "Healthcare Inspired." It is this guiding vision that pervades and positively influences every level of our organization. It shapes our mission, defines our values, and brings our leaders and employees together in a shared enthusiasm for their work, setting ITG apart as a uniquely purpose-driven company in the IT industry. The Manager, Database Administration (DBA) will lead the team responsible for the availability, performance, security, and integrity of all critical production and non-production databases across the organization. This leadership role is vital for maintaining the stability of core clinical, financial, and operational systems. The ideal candidate possesses deep expertise in database technologies, stringent operational management skills, and critical experience managing sensitive healthcare data in a highly regulated environment. MAJOR RESPONSIBILITIES AND ACCOUNTABILITIES · Lead, mentor, and manage a team of Database Administrators (DBAs), promoting best practices in database maintenance, security, and performance tuning. · Oversee team workload, manage incident response, and ensure adherence to operational SLAs (Service Level Agreements) for database availability. · Conduct performance reviews, drive professional development, and ensure 24/7 on-call readiness for the DBA team. · Define, implement, and maintain strategies for database backup, recovery, patching, and disaster recovery to ensure business continuity. · Oversee proactive performance monitoring, tuning, and optimization of all database systems (query optimization, indexing, capacity planning). · Manage database sprawl, licensing compliance, and cost efficiency across on-premise and cloud environments. · Standardize and automate routine database administration tasks and maintenance scripts. · Ensure all database environments and data access protocols strictly comply with regulatory requirements, including HIPAA and organizational security policies. · Oversee the implementation and maintenance of robust database security controls, including encryption, access control lists, auditing, and role-based security. · Collaborate with Information Security teams on vulnerability assessments and remediation plans specific to database platforms. · Participate in defining the future-state database architecture, including migration to cloud-native database services (e.g., Azure SQL DB, AWS RDS, Snowflake). · Provide expert guidance to development and application teams on data modeling, efficient query design, and proper use of database features. · Manage vendor relationships and technology roadmaps for key database platforms (e.g., Microsoft SQL Server, Oracle, MySQL, DB2 mainframes, PostgreSQL). R EPORTING STRUCTURE Does this position formally supervise employees? (Y / N) Yes · JOB SPECIFICATIONS · Qualification: · <B.Tech> / B.E / Graduation in any specialization · Years of experience: · 8+ years of Experience in · Bachelor’s degree in Computer Science, Information Technology, or a related field. · Minimum of 8 years of progressive experience as a Database Administrator or Engineer. · Minimum of 4 years of experience managing a DBA team or leading the database function. · Proven experience managing databases (both operational and analytical) within the US Healthcare Domain, including knowledge of EHR/EMR database structures. Skills and Capabilities Details People Management Skills N/A Technical Skills · The following are highlighted entrepreneurial competencies and core expectations for the job/role: · Expert-level proficiency in administration, maintenance, and performance tuning of at least one major database platform (e.g., Microsoft SQL Server, Oracle). · Strong experience with database high availability (HA) and disaster recovery (DR) solutions (e.g., Always On, Replication, Failover Clusters). · Hands-on experience with cloud database services (IaaS and PaaS/DBaaS offerings on Azure, AWS, or GCP). · Proficiency in scripting for automation (e.g., PowerShell, Python). · Strong understanding of physical and logical database design, normalization, and security hardening techniques. · Experience managing NoSQL databases (e.g., MongoDB, Cassandra). · Certification in a relevant database technology (e.g., MCSA SQL Server, Oracle Certified Professional). · Experience with Infrastructure as Code (IaC) tools like Terraform or Ansible. · Extensive experience with modern data integration and ETL/ELT tools (e.g., Informatica, Talend, Data Factory, SSIS). · Solid understanding of data warehousing, data modeling (Kimball/Inmon), and data governance principles. Other Skills · Results–oriented with an eye towards business results as the objective · Analytical Acumen: Exceptional ability to interpret complex data, translate business questions into analytical reports, and drive data-driven strategies. · Communication: Excellent presentation and verbal communication skills, specifically the ability to articulate data insights and technical concepts to both executive and end-user audiences. · Accountability: Strong focus on data accuracy, governance, and timely delivery of reporting solutions. · Proven ability to complete work, make sound decisions, plan and accomplish goals with direction / guidance from leadership · Excellent problem–solving and analytical skills · Willingness to contribute to a positive and inclusive team culture