Project Coordinator
Jetson Home · North Vancouver, BC, Canada
About The Role
<div class="content-intro"><p style="line-height: 1.5;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>About Jetson</strong></span></p>
<p class="font-claude-response-body break-words whitespace-normal leading-[1.7]" style="line-height: 1.5;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better.</span></p>
<p class="font-claude-response-body break-words whitespace-normal leading-[1.7]" style="line-height: 1.5;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity. Jetson is solving this by building the first fully vertically integrated home electrification company — making clean energy simple, transparent, and affordable.</span></p>
<p class="font-claude-response-body break-words whitespace-normal leading-[1.7]" style="line-height: 1.5;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated to continuously improve how work gets done.</span></p></div><h4><span style="font-size: 10pt;"><strong>The Opportunity</strong></span></h4>
<p><span style="font-size: 10pt;">We are looking for an extremely motivated and passionate Project Coordinator who would like to be a part of an exciting new company looking to fight climate change through disrupting the residential HVAC industry. You will coordinate the end to end process of the heat pump install from the estimate through to the post installation customer follow up.</span></p>
<h4><span style="font-size: 10pt;"><strong>What You Will Do:</strong></span></h4>
<ul data-pattern="discCircleSquare" data-depth="1">
<li style="font-size: 10pt;" value="1"><span style="font-size: 10pt;">Develop and execute on a process for tracking the installations, including tracking prospects, assisting with customer inquiries, addressing questions regarding quotes, and scheduling walk through, install, and inspections</span></li>
<li style="font-size: 10pt;" value="2"><span style="font-size: 10pt;">Develop and manage the required permitting process for each project</span></li>
<li style="font-size: 10pt;" value="3"><span style="font-size: 10pt;">Maintain and report on all scheduled installs, coordinating with the install teams, permits, and inspection</span></li>
<li style="font-size: 10pt;" value="4"><span style="font-size: 10pt;">Coordinate with the warehouse and installation teams to ensure the right equipment, materials, and team members are allocated to the projects</span></li>
<li style="font-size: 10pt;" value="5"><span style="font-size: 10pt;">Create process documentation and training materials for new team members</span></li>
<li style="font-size: 10pt;" value="6"><span style="font-size: 10pt;">Participate in business system selection and configuration to enable delightful customer flows and efficient processes</span></li>
<li style="font-size: 10pt;" value="7"><span style="font-size: 10pt;">Receive feedback and monitor the quality of services provided</span></li>
</ul>
<p><span style="font-size: 10pt;"><strong>What You Bring:</strong></span></p>
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<li style="font-size: 10pt;" value="1"><span style="font-size: 10pt;">PMP or related training preferred</span></li>
<li style="font-size: 10pt;" value="2"><span style="font-size: 10pt;">Proven ability to implement process improvement initiatives</span></li>
<li style="font-size: 10pt;" value="3"><span style="font-size: 10pt;">Strong knowledge of developing project plans that support construction or related tasks</span></li>
<li style="font-size: 10pt;" value="4"><span style="font-size: 10pt;">Strong decision making and problem solving skills</span></li>
<li style="font-size: 10pt;" value="5"><span style="font-size: 10pt;">Excellent communication skills and customer service acumen</span></li>
</ul>
<p><span style="font-size: 10pt;"><strong>Job Type:</strong><strong> </strong>Full-time, Permanent</span></p>
<p><span style="font-size: 10pt;"><strong>Pay:</strong> $60,000 - $73,000 per annum</span></p>
<p><span style="font-size: 10pt;"><strong>Benefits</strong></span></p>
<p><span style="font-size: 10pt;">Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson</span></p>
<p><span style="font-size: 10pt;">Extended Health Care</span></p>
<p><span style="font-size: 10pt;">Disability Insurance</span></p>
<p><span style="font-size: 10pt;">Education Support</span></p>
<p><span style="font-size: 10pt;">Parental Leave Top Up</span></p>
<p><span style="font-size: 10pt;"><strong>Work Location:</strong> In person - North Vancouver, BC</span></p><div class="content-conclusion"><p class="font-claude-response-body break-words whitespace-normal leading-[1.7]" style="line-height: 1.5;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><em>Do you feel like you don't have everything that's listed above but can still do the job? If you have the core skills and experience that we're looking for and are willing to use your talent to learn the rest, we encourage you to apply!</em></span></p>
<p class="font-claude-response-body break-words whitespace-normal leading-[1.7]" style="line-height: 1.5;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>U.S. Roles</strong> Jetson is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or gender identity. If you require accommodation during the recruitment process, please contact us.</span></p>
<p class="font-claude-response-body break-words whitespace-normal leading-[1.7]" style="line-height: 1.5;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>Canada Roles</strong> Jetson is an equal opportunity employer committed to inclusive hiring. We do not discriminate on any ground protected under applicable human rights legislation. If you require accommodation at any stage of the recruitment process, please contact us.</span></p></div>
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