Retail Media Account Manager

<p><strong><span data-contrast="auto"><span class="TextRun MacChromeBold SCXW203227146 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW203227146 BCX0">About Us:</span></span><span class="EOP Selected SCXW203227146 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></span></strong></p>
<p class="p1"><span class="s1">Pacvue is the leading Commerce Media OS, powering over $12B in advertising spend across 100+ global retail media networks including Amazon, Walmart, Target, Kroger, Instacart, Criteo, and CitrusAd. Powered by industry-leading AI and real-time data, Pacvue enables over 70,000 brands and agencies to maximize advertising performance, drive incrementality, and expand reach across the commerce universe from a single mission control. As of 2025, Pacvue powers 12% of total retail media ad spend worldwide excluding China. Combined with Helium 10’s SMB solutions, Pacvue delivers the industry’s most comprehensive platform for businesses of all sizes.</span><span class="s2"> </span></p>
<p class="p1"><span class="s1">At Pacvue and Helium 10, great careers don’t just happen — they’re built. Here, you’ll rise as an industry leader, push the boundaries of innovation, own your journey, and thrive as part of an inclusive global community that’s redefining the future of commerce.</span><span class="s2"> </span></p>
<p><span style="font-family: helvetica, arial, sans-serif;"><strong>About the role:</strong></span></p>
<p><span style="font-family: helvetica, arial, sans-serif;">We are looking for a self-starter with a proven track record of building relationships and taking full ownership of client inputs to deliver results. The ideal candidate will deliver an excellent client experience and execute at a strategic and tactical level to deliver growth for our clients across various retail media platforms. This includes activities such as creating and managing paid search and display media strategies for various retailers, providing annual and ongoing budget recommendations to help clients achieve their business objectives, highlighting other operational KPIs or opportunities that impact advertising effectiveness, and delivering regular reporting on advertising effectiveness. This position requires a candidate who can easily dive deep into a data set, develop strategies, and present their action plan to gain alignment with senior leaders. </span></p>
<p><span style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Responsibilities</strong></span><strong>:</strong></span></p>
<ul>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Fully own the client relationship by building solid rapport, demonstrating transparency, and delivering results against joint business objectives</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Develop strategic growth plans, gain client alignment, and fully execute against the aligned upon approach</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Measure efficacy of the strategy through regular reporting against core retail media KPIs and ad-hoc audits to identify areas for refinement</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Leverage retail media activities and other retail readiness recommendations to drive increased traffic and conversion and organic search ranking improvement</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Highlight incremental sales opportunities to clients through participation in retailer programs, additional promotional opportunities, and recommendations to improve operational KPIs</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Develop annual budget recommendations and properly allocate across campaigns to align with high level business objectives</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Develop an annual marketing calendar incorporating key drive periods including relevant macro and micro seasons, new product launches, and client media calendars</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Leverage Pacvue technology to manage budget pacing, communicate with client on trends and pacing, and deliver results within client budget thresholds</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Prepare weekly and monthly retail media performance reports, analyze category trends, measure advertising and total sales, identify account trends, and perform competitive benchmarking across the client’s product portfolio</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Maximize retailer share, revenue, and profitability for clients while integrating client’s internal objectives such as driving innovation or key items or product lines</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Create strategic retail media plans for new product launches, including recommendations for retail readiness across core KPIs</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Responsible for reporting, analysis and communication with Pacvue and client management teams</span></li>
</ul>
<p><span style="font-family: helvetica, arial, sans-serif;"><strong>Skills & Qualifications:</strong></span></p>
<ul>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">3+ years experience working in e-commerce sales and/or digital marketing</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">The ideal candidate will be a self-starter, demonstrate ownership, work collaboratively, be transparent, be action and results oriented, be a self-starter, and have strong analytical skills</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Demonstrate an in-depth understanding of how retail media, sales, and operations work together</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Previous account management experience</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Previous product management, project management, financial analysis, negotiation and/or marketing experience is a plus</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Proven track record in relationship building and account management</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Proven success in driving results and implementing ideas in a fast-paced environment</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Works efficiently and is always looking to streamline processes and workflows</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Excellent organizational and communication skills</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Strong analytical skills</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Moderate Excel skills are a must</span></li>
</ul>
<p><strong><span data-contrast="none">Benefits:</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":0,"335559738":0,"335559739":0}"> </span></p>
<ul>
<li><span data-contrast="none">Flexible Paid Time Off  </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Paid Holidays and Floating Holidays </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Medical, Dental, Vision, FSA, HSA with employer contribution, Life Insurance and Pet Insurance </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">401k with Employer Match </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Paid Parental Leave </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Company-subsidized membership to Wellhub and Peloton</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Fertility and family-building information platform through Carrot</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><span style="font-family: helvetica, arial, sans-serif;">#LI-remote</span></p><div class="content-conclusion"><p><em data-stringify-type="italic">Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.</em></p></div>