Network Systems Technician (52611)
HEADWAY TECHNOLOGIES INC · Milpitas, CA 95035
About The Role
DescriptionTITLE: NETWORK SYSTEMS TECHNICIAN
FLSA STATUS: NON-EXEMPT
A SHIFT: MONDAY THRU WEDNESDAY AND EVERY OTHER THURSDAY FROM 6:00 AM TO 6:00 PM
REPORTS TO: MANAGER APPLICATIONS DEVELOPMENT
SUMMARY:
Under the direction of the Manager of Applications Development, the Network Systems Technician will install, configure, maintain, and trouble-shoot network-connected equipment network configurations, and file sharing setting across the organization. The technician is responsible for stable connectivity, secure access to shared resources, and timely resolution of network-related issues. This position is located in Milpitas, CA.
ESSENTIAL FUNCTIONS:
Configures, maintains, and troubleshoots Fab equipment, including equipment PCs, switches, routers, wireless access points, IIoT, and other connected devices
Sets up and manages network configurations such as IP addressing, DHCP, DNS, and device connectivity
Configures and maintains file sharing settings, shared folders, permissions, and user access controls
Monitors network performance and identifies connectivity, speed, or access issues
Diagnoses and resolves hardware, software, and network communication problems
Supports installation, relocation, and replacement of network-connected equipment
Documents network layouts, device configurations, file share structures, and support procedures
Assists with system updates, firmware upgrades, backups, and basic security controls
Coordinates with IT staff, vendors, and end users to maintain reliable network operations
Ensures compliance with company security policies and access management standards
Adheres to all safety policies and procedures as required
Performs other duties of a similar nature or level*
QualificationsMINIMUM QUALIFICATIONS:
Associates degree or technical certification and/or equivalent relevant experience in networking or IT support
Three to five years of experience configuring and supporting networked equipment and file sharing environments, including managing shared drives, folder permissions, and access rights in Windows or similar environments
Proficient in the use of Microsoft Office applications
Knowledge, Skills, and Abilities:
Knowledge and experience with Active Directory, Windows Server, NAS devices, or enterprise file sharing
Knowledge of TCP/IP, DHCP, DNS, VLANs, and wireless networking
Knowledge of CompTIA Network+, Cisco, Microsoft, or similar certifications
General knowledge of network monitoring tools and ticketing systems
Demonstrated skill at network configurations and maintenance, file sharing and permissions Demonstrated desktop and application service and support skills
Demonstrated organizational and time management skills
Demonstrated problem-solving and trouble shooting skills
Able to work productively and collaboratively with all levels of employees and management
Able to work independently or with minimal supervision
Able to understand moderately complex verbal and written instructions
Flexible and able to prioritize
The hourly rate for this full-time position is between $25.29-$37.94 + bonus target + benefits. Within the range the individual pay may differ depending on additional factors including job responsibilities, job related knowledge, skills, abilities, education, and experience. The hourly pay range shown is subject to change and may be modified periodically.
WORKING CONDITIONS:
The Network Systems Technician works primarily in an office environment on A shift which is Monday thru Wednesday and every other Thursday from 6:00 AM to 6:00 PM. The schedule may be altered from time-to-time to meet business or operational needs; may travel from building-to-building as needed. May also work in a class 100 ESD sensitive wafer manufacturing facility; wears a cleanroom (bunny) suit, including hood, gloves, safety glasses, booties, and mask. May be exposed to hazardous conditions, chemicals, fumes, and/or gases during the course of workday; may be exposed to loud noise. Stands and walks; performs various fine grasping movements, bends, and twists; operates a computer and enters information using a keyboard, operates a telephone, and other office equipment. May occasionally be required to push, pull, or lift 20 or more pounds.
Other duties of a similar nature or level are duties that may be required but may not be specifically listed in the job description or posting.
TDK/Headway Technologies, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. Applicants requiring accommodation in order to complete the application process should contact the Headway Human Resources Department.
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