Warehouse Manager

About the role

Our client is a well-established manufacturer and supplier of LED lighting and display solutions, based in Paarden Eiland, Cape Town. They are looking for a hands-on Warehouse Manager to take ownership of warehouse, logistics, and service operations — covering inventory control, dispatch, technical service calls, facility upkeep, and team management.
This is a leadership role for someone who thrives in a fast-paced environment and wants to modernise warehouse operations through better systems, process, and people management.

Key Responsibilities

Warehouse & Inventory Management

• Manage receiving operations and daily credit processing
• Maintain PO, CN, Buy Out, and Modification reports
• Coordinate write-offs, corrections, and booking-in on the inventory system (CIN7)
• Optimise space utilisation and run bi-annual and cycle stock counts to ensure inventory accuracy
• Create and manage POs for manufacturing; track the production schedule
• Support Sales via the Sales Order Book; authorise Clicks and PO-less orders
• Maintain manufacturing shelf stock and oversee inventory adjustments
• Drive the implementation of barcoding, scanning, and digital tracking systems
• Identify and implement process improvements to modernise warehouse operations

Dispatch & Logistics

• Oversee daily dispatch, invoicing, PODs, and courier coordination
• Maintain live dispatch reports; manage waybills and packing lists
• Conduct monthly fleet checks and manage vehicle licensing, branding, servicing, and insurance
• Submit petrol slips and logbooks to Finance

Service & Installation Team Management

• Oversee the Service Department Head, ensuring alignment with warehouse and logistics operations
• Support the Service Head in ensuring tools, PPE, and equipment are provided and maintained
• Oversee service team scheduling, timekeeping, and project allocation
• Conduct monthly van inspections and site meetings as needed
• Ensure the Service Department manages service call documentation and provides pre- and post-site visit support
• Receive regular updates from the Service Head on LED installations, cutting list operations, and quotation progress

Facility Maintenance & Housekeeping

• Ensure building and showroom maintenance: lighting, repairs, modifications
• Implement daily housekeeping schedules; manage hygiene and pest control
• Track electricity usage and coordinate external vendor services
• Serve as the main contact and authorisation point for the business's security (ADT) profile

Health & Safety Compliance

• Perform regular safety and equipment checks (fire, ladders, jacks, etc.)
• Ensure warehouse safety standards and certifications are up to date
• Manage the company's OHS file
• Conduct bi-monthly business walk-throughs on general upkeep

Requirements

• Minimum 5+ years' experience in warehouse, logistics, or technical service management
• Experience with Inventory Management or ERP systems (e.g. CIN7 or similar) is highly beneficial
• Strong track record in change management, process optimisation, and modernising warehouse operations
• Technical understanding of LED installations and maintenance
• Excellent leadership, communication, organisational, and problem-solving skills in a fast-paced environment
• Solid knowledge of Health & Safety regulations and facility operations
• Valid driver's licence required

What will set you apart: strong strategic and operational leadership, the ability to manage multiple teams at once, and a proactive approach to technology adoption, accuracy, and efficiency.