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Internship for Loyalty & Partnership, PETRONAS Dagangan Berhad, Menara Berkembar PETRONAS, KL
PETRONAS · Wilayah Persekutuan Kuala Lumpur, Malaysia
About The Role
- Identify and investigate escalated dispute for PETRONAS Gift Card cases, if any, perform analysis prior to providing first level resolutions including performing adjustment and chargeback within the agreed Service Level Agreement (SLA) to respective stakeholders to fulfill customer’s satisfaction.
- Assist in processing PETRONAS Gift Card orders from customers.
- Experience in onboarding new PETRONAS Gift Card Platform.
Students from Business Studies/Administration or any related fields are encouraged to apply.
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