Technical Analyst II

In this role, you’ll triage and resolve technical requests promptly, report bugs, and identify patterns or root causes to prevent recurrence. You’ll scope and deliver projects by breaking complex work into manageable steps and owning outcomes within your focus area. Analyzing job site layouts and operational workflows, you’ll make sustainable data-capture decisions and uncover opportunities for improvement. You’ll build, support, and enhance front-end and back-end tools, leveraging AI and automation to increase efficiency and reduce manual effort. Throughout, you’ll communicate status, risks, and decisions clearly while partnering cross-functionally and collaborating with SMEs to design scalable, effective solutions.