Site Support Intern

GENERAL PURPOSE OF JOB Focused on the support, maintenance and operations of IT systems and related technologies. Effectively troubleshoot and perform root cause analysis in an attempt to resolve incidents by providing professional, courteous, timely and dependable communication with team assistance as needed. KEY RESPONSIBILITIES Keep storage area’s organized Perform E-waste and follow SOP’s Shipping and Receiving product Help with tickets as time allows SCOPE Site Support: This teams takes 2 nd and 3 rd level calls from the helpdesk and the Intern would help this team to accomplish their goals by providing support to the team in the above area’s JOB REQUIREMENTS Appropriate education and/or experience may be substituted on an equivalent basis Education: Pursuing a degree in an IT field Knowledge, Skills & Abilities: Strong organizational and multi-tasking skills Ability to work independently Excellent interpersonal and written/verbal communication skills