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Operations intern

Workwize · Amsterdam, Netherlands

RemoteImported listinginternshipabout 1 month ago

About The Role

Join Workwize as an Operations Intern and gain hands-on experience in real operational workflows. Over 5-6 months, you'll support day-to-day operations, identify process improvements, create documentation, and track operational metrics. Enjoy a dynamic work environment with flexible options, a diverse global team, and a centrally located headquarters in Amsterdam.

  • Support day-to-day operational workflows across services, including ticket escalations and resolution, client coordination, and project work.
  • Identify and action potential process improvements that reduce manual work, and create and maintain clear documentation to support scalable operations growth.
  • Support cross-functional coordination with teams like Ops, Finance, Customer Success, Product, and external partners, and help track and report operational metrics.
  • This is a great role for someone with a strong attitude: tenacious, inquisitive, energized by challenges, and excited to take ownership early
  • Currently pursuing a Bachelor’s or Master’s degree
  • Comfortable working with data and tools like Notion and Slack
  • Interest in automation a plus
  • Tenacious and proactive: You see challenges as energising and moves problems forward
  • Ownership mindset: You take responsibility early and challenges the status quo respectfully
  • Inquisitive: You asks good questions, digs into root causes, and learns quickly
  • Structured communicator: You are clear in writing and verbal updates

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