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Analyst - Regional Sales North East.Sales and Distribution

MTN EXTERNAL CAREER SITE · Nigeria

Marketing / Business DevelopmentImported listingfull-timeabout 5 hours ago

About The Role

Reports To: General Manager - Regional Operations North East

Division: Sales and Distribution

Mission

  • To demonstrate a strong competence in business analysis, business performance reporting, project management, planning, performance tracking and gaps analysis.
  • Coordination of regional sales activities, liaising with RGM, and HQ business support team on regional input and deliverables.
  • To mine and manage data aimed at providing insights for optimal regional performance.
  • To generate and regularly update performance dashboards and charts for the different Sub-regions in the region.

Description

  • Develop regional sales forecasts based on subscription growth, churn rates, and revenue per user (ARPU).
  • Monitor sales performance against revenue performance and identifying gaps and opportunities.
  • Analyze site profitability by customer and ARPU segmentation.
  • Evaluate cost structures associated with sales campaigns, and customer acquisition.
  • Track and monitor GC to MoMo wallet conversion ratio
  • Track and analyze variances in regional sales scheme and suggest corrective actions.
  • Evaluate Devices performance productivity against target for trade partners and CCR’s in the retail space
  • Collaborate with regional cross functional teams for shared goals execution and strategic initiatives deployment.
  • Design and maintain dashboards for tracking sales performance metrics such as gross additions, churn, and ARPU.
  • Conduct root cause analysis for underperforming team members/sales areas and propose solutions.
  • Track RD’s performance across KPI’s.
  • Generate, Collect, analyze and interpret a wide variety of revenue data to develop daily/weekly /monthly reports/dashboards for the team (SR, SL, RD’s etc) for business reviews.
  • Monitor customer satisfaction (NPS, CSAT) and propose initiatives to address pain points.
  • Assess the effectiveness of regional promotional campaigns in driving subscriber growth.

Education

  • First degree in Economics, Business Administration, Actuarial science or any related discipline
  • Data Analytics skills required.
  • Good written and spoken English

Experience

3-7 years’ experience in Data Analytics/Management and/or Processes Management

  • Experience working in a medium organization:
  • Reporting, sales/marketing or related function
  • Experience using Data Mining Tools
  • Telecoms experience would be an added advantage.

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