Sales Support Executive

As a Sales Support Executive, you will play a crucial role in assisting the sales team and driving business growth. Your responsibilities will include providing administrative support, maintaining accurate records, and ensuring a positive customer experience. You will be the backbone of the sales team, enabling them to focus on their core responsibilities and achieve their targets.

• Provide administrative support to the sales team, including data entry, report generation, and document management.
• Maintain accurate and up-to-date customer records, ensuring data integrity and confidentiality.
• Assist in lead generation and qualification, identifying potential customers and nurturing relationships.
• Support the sales team in preparing proposals, presentations, and other sales collateral.
• Handle customer inquiries and provide timely responses, ensuring a high level of customer satisfaction.
• Collaborate with the marketing team to develop and execute sales campaigns and strategies.
• Monitor and analyze sales performance, identifying areas for improvement and suggesting enhancements.
• Maintain an organized and efficient sales support system, ensuring smooth operations.
• Assist in coordinating sales meetings, events, and training sessions as required.
• Stay updated with industry trends and competitor activities, providing insights to the sales team.
• A bachelor's degree in business administration, marketing, or a related field is preferred.
• Minimum 2 years of experience in a sales support or administrative role, preferably in the BFSI industry.
• Excellent communication and interpersonal skills, with the ability to build strong relationships.
• Proficiency in MS Office suite and CRM systems, with a willingness to learn new software.
• Strong organizational skills and attention to detail, ensuring accurate record-keeping.
• Ability to work independently and manage multiple tasks simultaneously.
• A customer-centric approach, with a focus on delivering exceptional service.
• Analytical mindset with problem-solving abilities, identifying and resolving issues.
• Flexibility to adapt to changing priorities and a dynamic work environment.
• A positive and proactive attitude, contributing to a positive team culture.