Team Lead (Adult Crossing Guard Program)

Job Description Salary Starting at $20.20/hour $15.00 per diem for mileage Shifts and Hours 3 hours per day (typically half AM and half PM, with occasional 30-minute lunch coverage) Monday to Friday Contract runs September to June Reports to Program Manager – School Safety Zone Purpose The Team Lead position will provide necessary duties in “ the field ” at intersections and routes throughout Brockville, supporting the Adult Crossing Guard (ACG) program within operational school hours. Core Competencies · Strong Customer Service Skills · Communication – verbal and written · Computer proficiency (including email) · Ability to work as part of a team and stay in regular communication with the office staff · Ability to maintain calm and professional demeanor · Adaptability/ flexibility · Decision making and judgement · Planning and organizing · Problem solving · Accountability and dependability Duties and Responsibilities · Conduct all duties and responsibilities of an Adult Crossing Guard when required. · Provide on-site and remote support to teams in Brockville, address urgent needs, and support staffing or training initiatives · Visit specific sites as requested by the Office. · Effectively communicate with Adult Crossing Guards by answering questions, listen and address concerns, building rapport, etc. · Training and coaching new Adult Crossing Guards. · Reporting Crossing Guard absenteeism/performance issues to the Program Manager · Distribution & Retrieval of Equipment · Dispersal of rewards and incentives to the Adult Crossing Guards. · Acting in the role of Adult Crossing Guard to cover open shifts. · Comply with all safety requirements and wear all required equipment (provided) · Maintain a calm and professional demeanor at all times.

Position Requirements · Must be available to work at all intersections identified in Brockville. · English Skills · Smart Phone · Drivers licenses and access to a vehicle · Valid Standard First Aid with CPR C certification · Confirmation of physical health from a licensed physician may be required. Reference to full manual dexterity and multilimbed coordination essential. Due to the requirements of the position, accommodations due to health may be limited. · Police Records Check (PRC) with the Vulnerable Sector is required – PRCs can be completed during the application process. Costs associated with the PRC will be reimbursed by the OSC after three (3) months of employment. Employment offer conditional upon a valid and clean PRC Working Conditions · Ability to walk briskly, move repeatedly in and out of the intersection, and stand for up to 1.5 hours · Stand and maintain alertness for the entirety of the shift · Ability to hold a 5-lb Stop Sign Paddle above shoulder height for extended periods of time · 20/20 Vision (with or without corrective lenses) along with adequate depth and peripheral perception · Accountable to work in all environmental conditions. Environmental conditions may include but are not limited to snowstorms, freezing rain, cold temperatures, rain, heat waves, humidity, hot temperatures and dust, etc. · Ability to dress appropriately for, and perform moderate physical labour during all weather conditions · Hazards associated with high traffic conditions. · Daily travel within Team Leads designated Zone.