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Retention Officer-HOUSING FINANCE-Sales

Hcbt · Bangalore, Karnataka, India

Marketing / Business DevelopmentImported listingfull-time14 days ago

About The Role

  • Understand customer concerns and provide tailored solutions to retain them.
  • Engage with customers intending to close or transfer their home loans.
  • Maintain detailed records of customer interactions and retention efforts.
  • Monitor and report on retention metrics and customer feedback.

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Ensure compliance with bank policies and regulatory guidelines.
Job Requirement:

  • Understand customer concerns and provide tailored solutions to retain them.
  • Engage with customers intending to close or transfer their home loans.
  • Maintain detailed records of customer interactions and retention efforts.
  • Monitor and report on retention metrics and customer feedback.
  • Ensure compliance with bank policies and regulatory guidelines.

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