Housekeeper

DescriptionThe Housekeeper is responsible for maintaining a clean, safe, sanitary, and welcoming environment for youth residing in the emergency shelter. This role supports the overall well-being of residents by ensuring living spaces, common areas, and facilities meet health, safety, and licensing standards. The Housekeeper plays an important role in supporting a trauma-informed, respectful, and supportive environment for youth in crisis.

Key Responsibilities

Cleaning & Sanitation

Clean and sanitize bedrooms, bathrooms, offices, and common areas on a daily basis
Perform routine deep cleaning tasks (floors, carpets, windows, walls, etc.)
Ensure proper use of cleaning chemicals in accordance with safety standards
Maintain cleanliness of kitchen and dining areas, including appliances and surfaces
Dispose of trash and biohazard materials in accordance with policies and regulations
Work with Directors at each site to set up thorough cleanings on a routine/as needed basis.

Laundry Services

Wash, dry, and fold linens, towels, and shelter laundry
Ensure adequate supply of clean bedding and hygiene materials
Monitor and report inventory needs for laundry supplies

Safety & Compliance

Follow all health, sanitation, and infection control procedures
Identify and report maintenance, safety hazards, or repair needs
Ensure compliance with local, state, and licensing regulations

Supportive Shelter Environment

Interact respectfully and professionally with youth and staff
Maintain appropriate boundaries with residents
Support a trauma-informed and culturally responsive environment
Maintain confidentiality of all resident information

Inventory & Supplies

Monitor cleaning supply levels and notify supervisor when restocking is needed
Assist with organization of storage areas and supply rooms

Qualifications

Minimum Requirements

High school diploma or GED (preferred)
Valid driver’s license and willingness to commute between agency sites.
Previous housekeeping or janitorial experience preferred
Ability to pass background and child abuse registry checks
Ability to lift up to 30–50 pounds and perform physical tasks (bending, standing, etc.)

Preferred Qualifications

Experience working in residential, healthcare, or social service settings
Knowledge of trauma-informed care principles
Familiarity with infection control and sanitation standards

Skills & Competencies

Strong attention to detail
Ability to work independently and manage time effectively
Reliability and consistency in attendance
Respectful communication and interpersonal skills
Ability to maintain professionalism in a fast-paced, emotionally sensitive environment

Working Conditions

May require evening, weekend, or holiday shifts
Exposure to cleaning chemicals and bodily fluids (with proper PPE)
Physically active role requiring standing, walking, lifting, and repetitive tasks

Additional Requirements

Must complete all required training, including but not limited to:

Mandated reporter training
CPR/First Aid (if required by agency policy)