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MU
Senior Product Manager (Merchant)
Mudflap · United States
About The Role
Join Mudflap, a company on a mission to revolutionize the $1 trillion trucking industry. As a Senior Product Manager, you will be at the forefront of building products and experiences for our merchant partners. You will develop a deep understanding of their businesses, identify opportunities for value creation, and turn those insights into product strategy. This role requires strong commercial instincts, the ability to build credibility with external partners, and significant product management experience. Enjoy a flexible, remote-first work environment and opportunities for massive career growth.
- Establish and maintain trusted relationships with merchant partners, leading product conversations and uncovering opportunities to better serve their businesses.
- Develop and own the strategy and roadmap for merchant-facing products and experiences, translating merchant feedback into broader insights.
- Collaborate closely with Engineering and cross-functional teams from discovery and strategy through launch and iteration, using customer insights and data to prioritize opportunities.
- Experience working directly with merchants, enterprise partners, or sophisticated external customers
- Strong commercial instincts and an understanding of how products create value for customers, partners, and the business
- Ability to build credibility with external partners and independently lead strategic product conversations
- Experience with merchant payments infrastructure, including POS systems, transaction processing, settlement, or related financial workflows
- Strong product judgment and a track record of identifying opportunities beyond what customers explicitly ask for
- Significant product management experience, ideally owning complex marketplace, merchant, logistics, freight, or payments products
- Strong cross-functional leadership with the ability to operate autonomously and move quickly in ambiguity
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