Senior Partner Success Manager

Join Trulioo, a leading identity verification solutions provider, as a Senior Partner Success Manager. In this role, you will be responsible for managing and growing relationships with reseller partners in North America. Your focus will be on driving revenue growth, building and reviewing pipelines, training partner sales teams, and co-selling alongside partners. You will also work closely with cross-functional teams to ensure partner success and represent partner needs internally. The ideal candidate will have 7+ years of experience in partner success or channel account management, strong relationship-building skills, and a background in fintech or SaaS.

• Assurer la gestion complète des relations avec un portefeuille de partenaires revendeurs, en étant le principal responsable de la croissance et de l'expansion des revenus.
• Collaborer avec les équipes de vente des partenaires pour construire, examiner et faire progresser leur pipeline de ventes, en participant activement aux efforts de co-vente.
• Former et habiliter les équipes de vente des partenaires pour qu'elles puissent positionner, présenter et vendre efficacement les solutions de vérification d'identité de Trulioo.

• Excellent communication, presentation, and cross-functional collaboration skills
• Hands-on experience with the full account management motion: pipeline building and review, co-selling, sales enablement/training, QBRs, and upselling into an existing base
• A demonstrated track record of growing a portfolio of partners or accounts and hitting revenue growth or expansion targets
• Comfort operating independently in a remote, fast-moving environment across North American time zones
• Experience managing relationships with technical, API-driven products, and comfort partnering with technical teams and translating between commercial and technical stakeholders
• Proficiency with CRM and partner/customer management tools (e.g., Salesforce, PRM platforms)
• 7+ years in partner success, channel account management, strategic account management, or partner/channel sales, ideally within fintech, SaaS, or identity/fraud/compliance solutions
• Strong consultative relationship-building skills, with the ability to earn trust at both the practitioner and executive level
• If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified
• Bachelor's degree or equivalent practical experience
• An established network across fintech, banking, or digital commerce
• Familiarity with identity orchestration, risk decisioning, or onboarding platforms and how they resell or embed third-party verification solutions
• Direct experience with identity verification, fraud prevention, KYC/KYB/AML, or regulatory compliance solutions
• Experience owning both retention and expansion targets within a partner or channel motion