Housekeeping Attendant

Key Responsibilities

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• Clean and service guest rooms, suites, and assigned areas according to the hotel's luxury standards and procedures.
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• Ensure guest rooms are presented to the highest standards of cleanliness, hygiene, and presentation.
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• Make beds, replenish amenities, and replace linen and towels as required.
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• Clean and maintain bathrooms, floors, furniture, fixtures, and other guest room areas.
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• Report any maintenance issues, damages, lost and found items, or guest concerns promptly to the appropriate department or supervisor.
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• Ensure all housekeeping equipment, supplies, and cleaning materials are used correctly and safely.
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• Follow established procedures for handling guest belongings, lost and found items, and room access.
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• Maintain a professional and discreet approach when working in guest rooms and interacting with guests.
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• Respond courteously to guest requests and provide assistance when required.
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• Maintain cleanliness and organization of housekeeping pantries, trolleys, and back-of-house areas.
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• Follow all health, safety, hygiene, and security standards at all times.
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• Support the Housekeeping team with additional duties as required by the Supervisor or management.