Sales Admin Clerk

SALES ADMIN PROCESSES
Provide efficient, timely and accurate sales administration support including:

• High volume sales admin processing.
• Updating customer accounts and maintaining customer orders
• Inputting delivery and pick-up dates
• Ad hoc office duties including physical and electronic filing

WORKING HOURS
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Monday to Friday, 11:00am–5:00pm, with flexibility for 10:00am starts during busy periods, particularly at the end of promotional periods.
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Weekend availability required when needed, primarily for annual leave coverage.
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Availability to work Public Holidays and during key June and January sale periods.
Positive mental attitude and enthusiasm

• Strong attention to detail and the ability to remain calm and organised under pressure during busy periods
• Remain open and positive in times of change and increases in work volume
• Uphold or foster positive team morale when faced with business challenges
• Work cooperatively to problem solve and achieve work requirements, especially when work volumes are high or unexpected challenges arise
• Positively influence others as well as remaining open to being influenced yourself (a learning/growth mindset)
• Process client order changes accurately and efficiently.
• Ability to work effectively as part of a team while also being self-motivated and able to work independently.
• Share stories and experiences that enhance the Nick Scali culture Positive self-leadership and being a team player

WORKPLACE BEHAVIOUR

• Foster a positive workplace culture and create a safe work environment
• Behave in a manner that reflects the Nick Scali culture
• Comply with all directions given and do your best work every day
• Treat everyone with respect, especially listening to understand and be cooperative
• Strive to meet all work requirements and continuous improvement
• Be flexible to work until jobs are completed (including overtime where necessary)
• Strive to meet deadlines and work quality expectations
• Keep manager informed of work progress and notify them where deadlines will not be met
• Follow through on commitments and confirm when important work tasks are completed
• Demonstrate 100% commitment to safety policies and procedures
• Be proactive in identifying and resolving workplace risks
• Be ethical and follow policies and procedures and not abuse workplace rights (eg personal/sick leave)
• Be responsive to feedback, especially where improvement is required
• Protect the business profits and report irregularities or errors immediately
• Open to weekend work when needed