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Engineer Project Associate
Fa Eups Saasfaprod1 · Hong Kong
About The Role
- Determines project scope, develops a preliminary plan of investigation, and determines project specifications such as cost, time, and sample requirements by analyzing client input, available supplemental data, and product construction.
- Projects may include travel to conduct or witness tests at client sites. Initiates communication with clients to promote and explain the benefits of new and existing services.
- Follows up on contacts from clients.
- Communicates with clients to discuss technical issues, explain UL procedures and requirements, convey project cost, and negotiate completion date and sample requirements.
- Acts to address client concerns and to resolve client issues.
- Provides technical assistance to clients in reference to product inspection and follow-up services.
- Establishes appropriate test programs by reviewing files and manufacturer's information, examining samples, and applying UL requirements.
- Is familiar with applicable standards, company manuals and appropriate technical literature.
- Examines samples for compliance with UL requirements and notifies client of any areas in which the product is not in compliance or of any changes in project scope or specifications.
- Coordinates laboratory activities by preparing data sheets and instructions to technicians, scheduling and reviewing work of laboratory technicians and engineering support staff and establishing completion dates.
- Coordinates administrative aspects of project management.
- Serves as Project Handler of record and may sign as Reviewer of record as assigned.
- Communicates project status and results to clients through frequent contact and by preparing reports.
- Prepares Follow-Up Service Procedures and information pages.
- Integrates continuous improvement concepts and techniques into all aspects of the job.
- Resolves engineering issues associated with Variation Notices by analyzing and reporting on the acceptability of the variations.
- Assists in the development of UL requirements.
- Assists in developing special test methods and test equipment.
- Analyzes test program for adequacy and sequence.
- May coordinate and/or perform File Reviews, as directed.
- May represent UL at industry related functions such as seminars and trade shows.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Performs other duties as directed.
- Coordinate and support safety certification projects from initiation to completion.
- Review product information and technical documentation against applicable safety standards.
- Liaise with customers regarding project requirements, testing schedules, and certification activities.
- Work with laboratory and engineering teams to facilitate testing and resolve technical issues.
- Prepare certification-related documentation and communicate project status to stakeholders.
- Support continuous improvement initiatives and maintain high standards of customer service.
- University Degree in Engineering, Engineering Technology, Industrial Technology, Manufacturing Technology, or Physics from an accredited program plus two years directly related experience.
- Detailed knowledge of the technical vocabulary common to the appropriate discipline.
- Basic knowledge of laboratory testing apparatus and techniques common to the appropriate discipline.
- Open to fresh graduates who possess the relevant academic background and a passion for the industry.
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