Operations Control Admin at Brinks — Medan, Indonesia | JobSpring

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About The Role

Melakukan monitoring operasional harian tim CIT (pergerakan crew, jadwal, dan status delivery/pickup).
Memastikan seluruh aktivitas berjalan sesuai SOP dan SLA yang berlaku.
Menginput, mengupdate, dan memvalidasi data operasional ke dalam sistem.
Mengontrol dan mencocokkan data transaksi (cash in/out) dengan laporan tim lapangan.
Membuat, mengelola, dan memonitor tiket/incident operasional.
Melakukan eskalasi dan follow up atas kendala operasional hingga selesai.
Berkoordinasi dengan tim internal (CIT, CPC, FLM) dan pihak terkait.
Memastikan kelengkapan dan validitas dokumen operasional (manifest, BA, dll).
Menyusun dan mengirimkan laporan operasional secara berkala.
Melakukan analisa awal terhadap kendala operasional untuk perbaikan proses.
Menjaga akurasi data dan ketepatan waktu reporting.
Memastikan kepatuhan terhadap prosedur keamanan dan standar perusahaan.

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