Service Technician - Intermediate

About US

• At ADT, we’ve been in the business of helping save lives
• for more than 150 years. As the number one smart home security provider serving
• residential and business customers, our people are our most important asset.
• Headquartered in Boca Raton, FL and at more than 200 locations across North
• America, our employees help empower our customers to live more secure and
• confident lives. Join our team and help us protect what matters most. For more
• information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and
• Instagram.
• ADT is an innovative, culturally diverse company that
• empowers and inspires its employees. A culture where we are encouraged to bring
• new ideas to our workplace. As times change, so do we. We drive innovation and
• continue to evolve as an organization. Our goals are achieved by initiating
• change, enhancing product lines and building strategic partnerships.
• What defines success at ADT?
• The Residential Installation Technician’s primary functions
• and responsibilities are to evaluate the customer’s needs, design, install, and
• educate the customer on the use of their system.
• What are your key responsibilities?

• Work

• with the customer to determine optimal system and equipment to meet their
• needs.

• Install

• and test the operations of all equipment to ensure proper functionality
• and signal reception required to establish service.

• Evaluate

• the information provided and work with the customer to provide the best
• possible solution for their location.

• Identify

• opportunities to improve the use and functionality of the customers system
• and provide those recommendations.

• Pursue

safety practices to safeguard against injury and damage to property.

• Assure

• against loss of unused materials, ladders, and tools on a job site or
• office location.

• Collect

• all debris, patch any holes, and clean the site, leaving it as nice or in
• better condition than when started.

• And

• any other duties needed to help drive our vision, fulfill our mission and
• abide by our organization’s values.

• You

• will work in a dynamic, collaborative environment, working closely with
• customers and coworkers.

• This

• role involves providing solutions by visiting customers at their homes or
• businesses.
• What are we looking for?

• Customer

focused and customer driven mindset

• Technical

aptitude

• Strong

verbal communication

• Thrive

in the face of uncertainty

• Valid

driver's license

• High

School degree or the equivalent

• Electronic

• Trade School training is a plus!
• What’s in it for you?

• Full

benefits on the 1st of the month after 31 days of employment

• Casual,

yet energetic and engaging work environments

• Medical,

Dental, Vision, 401(k) with employer matching

• Paid

vacation time (We all need to recharge)

• Tuition

reimbursement, employee referral bonuses

• A

culture of coaching, development and career growth opportunities

Los

• Angeles Applicants: Qualified applications with arrest or conviction records
• will be considered for employment in accordance with the Los Angeles County
• Fair Chance Ordinance for Employers and the California Fair Chance Act.​
• Philadelphia Applicants: Background checks will be conducted
• during the employment process. Any information will be reviewed through an
• individualized assessment in accordance with the Philadelphia Fair Criminal
• Record Screening Standards Ordinance.