Service Technician - Intermediate

About US:

At ADT, we’ve been in the business of helping save lives
for more than 150 years. As the number one smart home security provider serving
residential and business customers, our people are our most important asset.
Headquartered in Boca Raton, FL and at more than 200 locations across North
America, our employees help empower our customers to live more secure and
confident lives. Join our team and help us protect what matters most. For more
information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and
Instagram.
ADT is an innovative, culturally diverse company that
empowers and inspires its employees. A culture where we are encouraged to bring
new ideas to our workplace. As times change, so do we. We drive innovation and
continue to evolve as an organization. Our goals are achieved by initiating
change, enhancing product lines and building strategic partnerships.
What defines success at ADT?
The Residential Installation Technician’s primary functions
and responsibilities are to evaluate the customer’s needs, design, install, and
educate the customer on the use of their system.
What are your key responsibilities?

• Work

with the customer to determine optimal system and equipment to meet their
needs.

• Install

and test the operations of all equipment to ensure proper functionality
and signal reception required to establish service.

• Evaluate

the information provided and work with the customer to provide the best
possible solution for their location.

• Identify

opportunities to improve the use and functionality of the customers system
and provide those recommendations.

• Pursue

safety practices to safeguard against injury and damage to property.

• Assure

against loss of unused materials, ladders, and tools on a job site or
office location.

• Collect

all debris, patch any holes, and clean the site, leaving it as nice or in
better condition than when started.

• And

any other duties needed to help drive our vision, fulfill our mission and
abide by our organization’s values.

• You

will work in a dynamic, collaborative environment, working closely with
customers and coworkers.

• This

role involves providing solutions by visiting customers at their homes or
businesses.
What are we looking for?

• Customer

focused and customer driven mindset

• Technical

aptitude

• Strong

verbal communication

• Thrive

in the face of uncertainty

• Valid

driver's license

• High

School degree or the equivalent

• Electronic

Trade School training is a plus!
What’s in it for you?

• Full

benefits on the 1st of the month after 31 days of employment

• Casual,

yet energetic and engaging work environments

• Medical,

Dental, Vision, 401(k) with employer matching

• Paid

vacation time (We all need to recharge)

• Tuition

reimbursement, employee referral bonuses

• A

culture of coaching, development and career growth opportunities
Los
Angeles Applicants: Qualified applications with arrest or conviction records
will be considered for employment in accordance with the Los Angeles County
Fair Chance Ordinance for Employers and the California Fair Chance Act.​
Philadelphia Applicants: Background checks will be conducted
during the employment process. Any information will be reviewed through an
individualized assessment in accordance with the Philadelphia Fair Criminal
Record Screening Standards Ordinance.