Senior Engineering Manager (Product)

Join brightwheel, a passionate and customer-focused team dedicated to improving early education. As a Senior Engineering Manager, you will lead a full-stack engineering team, set the engineering strategy, and partner closely with Product, Design, and customer-facing teams. You will have the opportunity to ship AI-powered products and make a measurable impact on the lives of school leaders, teachers, and families.

• Lead a full-stack engineering team from problem definition through production, measurement, and iteration, ensuring the delivery of high-quality customer-facing products.
• Set the engineering strategy for quality, reliability, security, privacy, and operational health, and make explicit investment and prioritization choices.
• Hire and develop strong engineers, set a clear bar for performance, and act when the team or an individual is below it, fostering a culture of continuous improvement.

• Have hired and developed strong engineers, built succession, and handled performance issues directly
• Have shipped an AI-powered product or workflow to production and can explain the measurable result
• Have the technical depth to challenge architecture, product, data, reliability, and operational decisions without taking the work away from the team
• Have led an engineering team that delivered measurable customer or business results
• Have set engineering strategy and made explicit investment and prioritization choices
• Have built trusted partnerships across Product, Design, and business teams while representing a clear Engineering point of view
• Experience in vertical SaaS, education, fintech, healthcare, CRM, ecommerce, or another operations-heavy domain
• Led a material change in product direction, architecture, or operating model
• Experience using customer feedback and production data to improve web, mobile, or backend product outcomes
• Built production AI products, agents, evaluation systems, or automation
• Experience building customer-facing products with measurable adoption or outcome impact