BANK TELLER (ZAMBOANGA CITY)

The Customer Sales and Service Associate (CSSA) handles both financial and non-financial customer transactions, such as: deposits, withdrawals, check payments, bills payments, fund transfers, account opening, file maintenance and other auxiliary services. The CSSA is also tasked to offer and cross-sell bank products and services to customers. Responsibilities: · Processing over-the-counter transactions such as cash and check deposits, withdrawals, encashment, payments and miscellaneous transactions · Assisting UNIPRO for certain activities such as scanning, filing of signature cards and other bank documents · Reviewing all check transactions and verifying authenticity of all notes received · Cross-selling to existing clients of the branch · Referring transacting clients who have queries or are interested in other bank products · Continuously providing a WOW Customer Experience to all transacting clients · Performing other functions that may be assigned from time to time Qualifications: · Bachelor's Degree in any field, preferably business-related · No work experience required but experience in customer service is an advantage · Good communication skills and interpersonal skills · High level of initiative and innovation · Ability to work well with people from various socio-economic classes