Online Shopping Clerk

DescriptionJob Purpose:

• The Online Shopping Clerk at Hugo's Family Marketplace is responsible for ensuring a seamless and efficient online shopping experience for customers by accurately picking, packing, and preparing orders for delivery or pick-up. This role involves maintaining high standards of quality and customer service while adhering to company policies and safety procedures.

Key Responsibilities:

• Pick and pack orders accurately and efficiently, ensuring correct quantities and quality.
• Scan, bag, and prepare orders for delivery or customer pick-up.
• Maintain cleanliness and organization in the work area.
• Communicate effectively with management about any issues or discrepancies with orders.
• Adhere to safety, sanitation, and company policies at all times.
• Assist in restocking shelves and performing other store duties as needed.
• Ensure fast and accurate processing of orders to meet customer expectations.

Benefits:

Full Time - Health, Dental, and Vision Insurance, 401k, Paid Time Off, and Holiday Pay.

Full Time and Part Time - Employee Discount and Time & Half Holiday Pay.
QualificationsRequired Education:

• High school diploma or GED
• On-the-job training provided

Preferred Education:

• Some coursework in retail, customer service, or logistics (optional)

Required Experience:

• No prior experience required
• Willingness to learn order picking, scanning, and store layout

Preferred Experience:

• 1+ year of retail, grocery, or warehouse experience
• Experience with POS, scanning devices, or inventory systems
• Knowledge of store layout and product locations

Required Skills and Abilities:

• Attention to detail and accuracy
• Time management and efficiency
• Physical stamina (lifting, walking, bending)
• Customer service and communication
• Basic math and scanning/technology skills
• Teamwork and reliability
• Ability to follow safety and company policies