Clinic Manager cum Counsellor
weekday-1 · Ghaziabad, Uttar Pradesh, India
About The Role
Clinic Manager cum Counsellor
> Weekday AI · Ghaziabad, India · Full-time · Posted 2026-09-15
**Salary:** INR 650,000–1,050,000
**Workplace:** on_site
**Department:** Weekday's Client via platform
Description
𝗧𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗶𝘀 𝗳𝗼𝗿 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗪𝗲𝗲𝗸𝗱𝗮𝘆'𝘀 𝗰𝗹𝗶𝗲𝗻𝘁𝘀
𝗦𝗮𝗹𝗮𝗿𝘆 𝗿𝗮𝗻𝗴𝗲: 𝗥𝘀 𝟲𝟱𝟬𝟬𝟬𝟬 - 𝗥𝘀 𝟭𝟬𝟱𝟬𝟬𝟬𝟬 (𝗶𝗲 𝗜𝗡𝗥 𝟲.𝟱-𝟭𝟬.𝟱 𝗟𝗣𝗔)
Experience: 4+ yrs
Location: Ghaziabad, Uttar Pradesh, India, India, Gaziabad
Job Type: Full-time
We are looking for an experienced and patient-focused **Skin Clinic Manager cum Skin Counsellor** to oversee the day-to-day operations of a dermatology and aesthetic clinic while providing professional skin consultation and counselling to clients.
The role combines **clinic management, patient counselling, treatment coordination, team supervision, and business support**. The ideal candidate should have strong knowledge of dermatology and aesthetic treatments, excellent communication skills, and the ability to build trust with clients while ensuring smooth clinic operations and high-quality patient experiences.
Requirements
KEY RESPONSIBILITIES
- Manage the day-to-day operations of the dermatology and aesthetic clinic.
- Coordinate appointments, consultations, treatment schedules, follow-ups, and patient flow.
- Conduct detailed consultations to understand clients' skin, hair, and aesthetic concerns.
- Explain dermatology, cosmetology, laser, hair, and aesthetic treatments in a clear and professional manner.
- Counsel clients on suitable treatment plans based on the doctor's recommendations and clinical requirements.
- Build strong relationships with patients and provide personalised guidance throughout their treatment journey.
- Follow up with clients regarding consultations, procedures, treatment progress, and future appointments.
- Support treatment conversions by addressing patient concerns, explaining procedures, and communicating treatment benefits appropriately.
- Coordinate closely with dermatologists, doctors, therapists, technicians, and other clinic staff.
- Supervise front-desk and support staff to ensure smooth clinic operations and high service standards.
- Monitor appointment schedules, patient records, treatment plans, and follow-up activities.
- Ensure proper coordination of skin, hair, laser, and aesthetic procedures.
- Handle patient queries, feedback, concerns, and service-related issues professionally.
- Maintain high standards of cleanliness, hygiene, professionalism, and patient experience.
- Monitor clinic performance, daily operations, revenue-related activities, and customer service metrics.
- Assist in achieving clinic targets through effective counselling, patient engagement, and follow-up.
- Maintain accurate patient and operational records while ensuring confidentiality.
- Coordinate inventory and availability of treatment-related products, consumables, and clinic supplies.
- Identify operational gaps and recommend improvements to enhance clinic efficiency and patient satisfaction.
- Ensure adherence to clinic policies, professional standards, and applicable safety and hygiene procedures.
WHAT MAKES YOU A GREAT FIT
- **4+ years of experience** in dermatology clinics, skin clinics, aesthetic clinics, cosmetology centres, or similar healthcare environments.
- Proven experience in **clinic management and skin counselling**.
- Strong knowledge of **skin, hair, laser, cosmetology, and aesthetic treatments**.
- Experience handling patient consultations, treatment counselling, follow-ups, and customer relationship management.
- Strong ability to explain treatment procedures and recommendations clearly to patients.
- Excellent communication, interpersonal, and client-handling skills.
- Strong patient counselling and relationship-building abilities.
- Experience supporting treatment conversions and achieving clinic or counselling targets.
- Good understanding of clinic operations, appointment management, patient flow, and staff coordination.
- Strong leadership and team-management skills.
- Professional, empathetic, and patient-centric approach.
- Excellent organisational and problem-solving skills with strong attention to detail.
- Ability to handle multiple patients, operational priorities, and clinic responsibilities efficiently.
- Comfortable working in a target-oriented healthcare and aesthetic environment.
- Good knowledge of MS Office and digital clinic management or CRM systems.
- Relevant qualification in **Dermatology, Cosmetology, Healthcare Management, Life Sciences, Nursing, or a related field** will be an advantage.
Apply
[Apply at Weekday AI](https://apply.workable.com/weekday-1/j/CD64BDF2CF/apply)
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