Customer Activation Executive

Join Capital on Tap, a fast-growing fintech company that provides a best-in-class business credit card and a suite of financial products for small businesses. As a Customer Activation Executive, you will be responsible for educating and activating newly approved SME customers, driving increased card spend, and managing a high-volume portfolio. This is a phone-led, target-driven role that requires commercial curiosity, resilience, and the ability to influence decision-makers.

• Delivering a strong first experience for newly approved SME customers and driving increased card spend.
• Understanding each customer’s business model and payment needs to tailor solutions effectively.
• Managing a high-volume portfolio and prioritizing opportunities effectively to meet activation targets.