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FC
AI & Technology Security Operations Head of Department
Financial Conduct Authority · London, United Kingdom
About The Role
Join the FCA as the Head of AI & Technology Security Operations, a pivotal role in shaping the future of regulatory technology. You will lead a multidisciplinary department, oversee critical digital and AI systems, and drive meaningful change in technology and AI risk management. This is a fantastic development opportunity for experienced managers or senior technical specialists looking to strengthen their strategic and operational leadership in a rapidly evolving digital and AI-driven environment.
- Overseeing high-tempo, service-critical digital and AI operations, ensuring the technology estate is robust, secure, and able to withstand disruptions.
- Leading the development and operation of the FCA’s AI vulnerability and threat management capability, identifying and mitigating risks linked to AI model weaknesses.
- Building strong capability, clear accountability, and a culture where secure, resilient, and dependable systems are a shared responsibility.
- Familiarity with UK regulatory frameworks relating to operational resilience, critical third parties, cyber resilience, and AI governance
- Experience within financial services, government, regulatory, or other highly regulated environments
- Hands on experience, however recent, with AI or agentic AI technologies
- An ability to manage and control risk, embed good practice, and drive change where necessary
- Experience of driving change and process efficiency/improvements, delivering value for money and innovation
- Evidence of managing supplier relationships across a complex supplier and contract environment
- In-depth working knowledge of multiple domains, including Engineering, DevOps, AI, Cyber Security and Cloud technology platforms
- Knowledge of NIST AI RMF, ISO 42001, ISO 27001, DORA, or similar frameworks
- Strong stakeholder management, capable of engaging with and developing strong trusting relationships with stakeholders from across a business organisation and at senior levels, as well as third parties
- Ability to inclusively lead a large group of talented individuals with a wide variety of professional expertise, experience, and backgrounds
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