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Senior Product Designer (B2B Product)

AirHelp · Barcelona, Spain

Imported listingfull-time24 days ago

About The Role

Join our team as a Senior Product Designer, where you'll be responsible for the end-to-end design of our B2B ecosystem. You'll create partner-facing product experiences, end-user communications, claims and payout flows, and the marketing website. You'll also build and maintain a B2B marketing toolkit and contribute design thinking and user pain point insights during product and go-to-market planning. This is a hybrid work model with opportunities for professional development and leadership training.

  • Posséder la conception de bout en bout de notre écosystème B2B, y compris les expériences de produit orientées vers les partenaires et les flux de réclamations.
  • Construire et maintenir un kit d'outils marketing B2B, y compris des présentations de vente, des documents d'une page et des actifs de campagne.
  • Contribuer à la réflexion sur la conception et aux idées sur les points de douleur des utilisateurs lors de la planification des produits et de la mise sur le marché.
  • You're fluent in business English
  • Bring research rigor: partner interviews, usability testing, and assumption validation are part of your default process, not an afterthought
  • You collaborate closely with engineers, including distributed or external teams, and understand what it takes to turn ideas into production-ready solutions
  • Operate well within a structured go-to-market process without losing momentum, and you understand how design timing affects speed to market
  • You work fast and pragmatically. You use tools like AI to explore ideas, validate directions, and accelerate your workflow. You know when to go deep in Figma and when to move on
  • You're comfortable in fast-moving, ambiguous environments. You take ownership and don't wait for perfect clarity, you create it
  • You're an exceptional communicator. You align teams, influence stakeholders, and articulate product thinking in a way that drives decisions and builds trust
  • Think in systems. You know that partner-facing products, end-user journeys, and sales collateral all draw on the same underlying context, and you design for that continuity
  • You have a high bar for quality, but also strong judgment. You know when to refine and when to ship
  • Strong product designer with B2B experience and a good sense of business marking, comfortable moving from a partner-facing flow to a sales deck without losing quality in either
  • Communicate design decisions clearly enough to build trust with commercial stakeholders, not just design peers
  • Understand B2B buyer psychology and translate those insights into product and partner experiences that drive conversion — not just polished deliverables

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