Current Operations Lead w/active Clearance

LMI is seeking an experienced IT Service Desk Lead to oversee daily operations, workflows, and customer support activities across an enterprise service desk supporting multiple technical communications facilities, including classified and SAP environments. This individual will lead Tier 1/Tier 2 support teams, coordinate with engineering staff, ensure timely resolution of IT incidents and requests, and drive consistency across service delivery at all program locations. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and...