Consultant: Strategy Analysis

Job Title: Consultant: Strategy Analysis Position Reports to: Manager: Case Selection Analytics Division : Taxpayer Engagement Operations Location : Head Office - Brooklyn Advert Closing Date : 25 September 2026 About the Position The goal is to enhance service delivery by providing expertise, advice, and support in developing operational implementation plans and processes, facilitating analysis, decision-making, and reporting requirements. Job Purpose To provide expertise, advice and support to develop operational implementation plans and / or associated service delivery processes, by preparing, collecting, reviewing and compiling information required to facilitate analysis, review, decision making or reporting requirements of functional area, in order to continuously enhance service delivery. Education and Experience Minimum Qualification & Experience Required Relevant Bachelor’s degree / Advanced Diploma (NQF 7) in Accounting, Taxation or Finance field and 5 - 7 years’ experience in a Financial Sector , of which 2 – 3 years at technically skills level. Alternative # Senior Certificate (NQF 4) and 10 years of experience in a Financial Sector , of which 2 – 3 years at technically skills level. Job Outputs: Process Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities. Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary. Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. Conduct research to investigate areas of concern in order to resolve problems and identify solutions. Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives. Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems. Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided. Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation. Governance Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies. Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation. People Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. Finance Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs. Client Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. Provide authoritative, specialist services, expertise and advice to internal and external stakeholders. Behavioural Competencies Accountability Analytical Thinking Attention to Detail Commitment to Continuous Learning Conceptual Ability Expertise in Context Fairness and Transparency Honesty and Integrity Organisational Awareness Problem Solving and Analysis Respect Trust Technical Competencies Business Knowledge Data Collection and Analysis Economic Research Efficiency Improvement Functional Policies and Procedures Reporting Research Risk and Compliance Compliance Competency GOC Confidential - (a) sensitive information Employment Equity The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and/or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.