Development Specialist

Description
Duties and Responsibilities

Ensuring a smooth and effective operation of applications
Application and database testing and QA
Maintaining and updating technical documents, processes, and procedures
Providing technical support by troubleshooting and resolving application issues, monitoring scheduled jobs, and by supporting end users
Identify opportunities for process improvement and contribute to departmental initiatives
Resolving system problems during non-business hours or backlogs by providing off-hours support as needed
Assisting with application integrations
Automating manual processes when feasible
Providing cross training to other team members within the department and credit union
Keeping abreast of any updates, enhancements, or new features

QualificationsRequired Skills

Ability to quickly learn and master department specific applications
Strong multi-tasking and prioritizing abilities
Demonstrated logical and analytical thinking
Be naturally curious and creative with a drive to discover solutions to problems, as well as a passion for innovation

Understanding of Agile SDLC
Strong customer service skills, self-motivated, self-starter, well organized and detail oriented
Working knowledge of PCs, MS Windows application software packages, Microsoft network, and financial institution experience

Preferred Skills/Knowledge

Knowledge and experience with Atlassian products (Jira, Confluence) and Microsoft Power Automate
Basic knowledge of programming concepts like control flow, functions, and Object-Oriented Programming
Knowledge of the credit union’s banking systems, including but not limited to DNA, CCM, and Q2, is a plus

Required Education

Bachelors in Information Technology or related field of study or equivalent years of experience