Treatment Coordinator

Treatment Coordinator / Team LeadJob Title: Experienced Orthodontic Treatment Coordinator / Team Lead

Company: Sonoran Orthodontics

Job Type: 3–4 days per week
Location: Multiple Sonoran Orthodontics locations; travel required
Compensation: Competitive and based on experience

Sonoran Orthodontics is seeking an experienced, confident, and highly organized Treatment Coordinator to join our team. This position is ideal for someone who can confidently guide patients through the treatment process, convert consultations into starts, and provide leadership when the Office Manager is unavailable.

The selected candidate must be comfortable traveling between our locations and working independently in a fast-paced orthodontic environment.

Responsibilities:

Conduct new-patient consultations and present orthodontic treatment plans
Explain treatment options, financial arrangements, insurance benefits, and payment plans
Follow up with pending patients and help convert consultations into treatment starts
Maintain accurate patient records and consultation notes
Coordinate with doctors, clinical staff, and front-office team members
Track consultation activity, case acceptance, and outstanding follow-ups
Deliver an excellent patient experience from the initial consultation through treatment acceptance
Provide leadership and operational support when the Office Manager is unavailable
Help keep the team organized and ensure daily priorities are completed
Travel between Sonoran Orthodontics locations as scheduled
Perform other duties as assigned

Qualifications:

Previous orthodontic or dental Treatment Coordinator experience strongly preferred
Strong treatment presentation and case-acceptance skills
Leadership or lead-team-member experience preferred
Excellent communication, organization, and follow-up skills
Confident discussing treatment costs and financial arrangements with patients
Dependable, professional, and able to work with minimal supervision
Willing and able to travel between practice locations
Reliable transportation required
Experience with orthodontic practice-management software is a plus

We are looking for someone who takes initiative, builds trust with patients, supports the team, and can step into a leadership role when needed.

Sonoran Orthodontics is an equal-opportunity employer. We consider applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status.