Cruise Director on the European Rivers

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CRUISE DIRECTOR

• Thank you for your interest in Scenic.
• We are currently hiring for this position, so we encourage you to register yourself in our database, for future opportunities.

JOB PROFILE

About the Role

As Cruise Director, you are the face of the guest experience onboard. You create moments of

Wonder

by managing the daily cruise program, ensuring smooth operations, and delivering an exceptional touring experience that exceeds guest expectations.

Key Responsibilities

• Lead and oversee the daily cruise program in line with company standards and financial guidelines
• Host daily briefings, provide engaging commentaries, and accompany all excursions and events
• Ensure top-quality service from local guides, drivers, restaurants, and other partners
• Build strong working relationships with guests, crew, and local suppliers
• Manage guest feedback (E-Surveys), reporting, and daily cruise documentation
• Oversee guest embarkation/disembarkation and transfer arrangements
• Supervise Enrichment/Activity Managers and coordinate onboard programs
• Act as a brand ambassador, promoting Scenic products and Travel Vouchers
• Ensure safety, compliance, and readiness in all cruise operations

What We’re Looking For

• Strong leadership and organizational skills
• Excellent communication and presentation abilities
• Guest-focused mindset with a passion for creating memorable experiences
• Ability to manage multiple stakeholders and work under pressure
• Previous experience in hospitality, tourism, or cruise operations is an advantage