Telecommunications Specialist II - Mobile Field Technician

This list contains tasks typically associated with Mobile Field Technician roles and responsibilities; it is not all-inclusive and may vary based on agency needs. Install, maintain, troubleshoot, structured cabling, and associated telecommunications infrastructure, including racks and power systems (PDUs and UPSs). Pull, install, trace, and label category cabling and fiber optic pathways across various environments and stations. Install and troubleshoot VoIP phones, on-premise analog solutions, and data communication circuits in coordination with carriers. Deploy radio and wireless equipment on ceilings and building exteriors Recommend and install complex audio-visual, conferencing, and sound systems. Partner with networking and IT teams to install and resolve issues with data communications equipment Manage a revolving inventory of 30–200 items, including regular pickups and coordination at TSOB. Maintain detailed, accurate logs and records pertaining to all installations, maintenance, troubleshooting efforts, and repair activities. Ensure all documentation is completed in a timely manner. Resolve customer trouble tickets on the first call, and offer high-level support through on-site visits. Travel daily throughout the State of Utah, including occasional overnight stays, and after-hours or flexible scheduling. Attend mandatory in-person meetings and administrative work at the Taylorsville State Office Building (TSOB). The position requires flexibility in scheduling, including early morning, late night, and weekend hours that may be needed outside of regular duty hours. Furthermore, the role requires participating in an on-call rotation, to address mission critical outages that occur outside of standard duty hours.