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JC
CIB Markets Operations - Client Service Analyst
JPMorgan Chase · Ciudad Autónoma de Buenos Aires, Argentina
About The Role
Client Service Analyst in a Digital Client Service team, delivering support to clients and internal teams across various digital channels via phone, email, and chat. Owns end-to-end client experience, query handling while performing technical troubleshooting (access, entitlements, configuration issues) and partnering with Technology/Product teams to identify root causes and improve the overall client experience.
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